# LinkedPhone > LinkedPhone is an all-in-one business phone and customer communications platform for small businesses and professional services, combining calling, texting, voicemail, a unified inbox, customer-service tickets, a built-in auto attendant, and Lisa, a live AI receptionist, in one app that works on the devices you already own. LinkedPhone is an all-in-one customer communications platform for small businesses and professional services, whether operating solo or with a team. The platform combines business calling, texting, voicemail, customer-service tickets, a unified inbox, an auto attendant, team collaboration tools, and Lisa, a live AI receptionist, into a single application. Every customer interaction stays connected in one place, allowing any team member to view conversation history and continue where another left off. LinkedPhone provides local and toll-free business phone numbers that work on devices users already own. The platform is available on iOS and Android mobile devices, tablets, laptops, desktop computers, and compatible VoIP/SIP desk phones. No additional hardware is required. Businesses can establish a professional phone presence in minutes and scale from a single user to a larger team without changing systems or purchasing new equipment. LinkedPhone's founders built Fortune 500 phone systems for organizations including Apple, IBM, Kaiser Permanente, and Express Scripts. The company applies that expertise to create communication tools designed specifically for small businesses and professional service firms. LinkedPhone is trusted by 50,000+ small businesses and holds a 4.7 rating across roughly 4,800 reviews. Core capabilities include: - Business phone numbers (local and toll-free) - Calling and texting - Shared business numbers so teams can manage calls and texts together - Voicemail and voicemail transcription - Auto attendant and call routing - Live AI receptionist (Lisa) - Unified inbox - Customer-service tickets - Team collaboration and internal notes - AI-powered call summaries and automation - Mobile and desktop applications This file contains the full content of LinkedPhone's primary marketing pages and the complete set of product FAQs, organized by topic. ## Overview and Positioning Headline: All-in-One Business Communications. AI-powered calling, messaging, tickets, and automation, with built-in phone service. Starting at $19.99/month plus $5 per additional user per month. Why LinkedPhone: - Faster follow-ups. Call summaries, auto-replies, AI text-back, and after-hours handling keep you responsive. - Professional from day one. Greetings, Business Caller ID, phone menus, and polished call handling make a small business look established. - Fewer missed calls. Smart routing means someone always picks up, with the option to let Lisa, your AI receptionist, handle the rest. Go live in three simple steps, right from your phone, with no paperwork, no hardware, and no waiting: 1. Choose a number. Get a local or toll-free business phone number, or port your current number. 2. Add users. Add cell phones, office phones, landlines, and computers, and add team members. 3. Personalize. Set up greetings, voicemail, business hours, your call menu, and custom call routing. Who it is for: solo consultants and creators, local retail and e-commerce, health and wellness practices, home and field services, agencies and studios, real estate and property services, and more. Simple enough for one person, powerful enough for a growing team. Company note: LinkedPhone was built so small teams sound as big as their ambition. ## What Makes LinkedPhone Different LinkedPhone is built around a single idea: one place for every customer conversation. LinkedPhone took experience building Fortune 500 phone systems and put it to work for small businesses. The result is a complete business phone system that sets up in minutes, with no contracts, no locked features, no upgrade nags, and no constant upsells. - One platform for everything. Calls, texts, voicemail, call recordings, AI call summaries, and customer-service tickets all live in a single unified inbox, in sequence, organized by customer. There is no switching between separate apps, notes, or spreadsheets to get the context you need. - Seamless team handoffs. When a team shares one business number, every teammate sees the full history of a customer relationship. One person can pick up exactly where another left off, with no lost context and without making the customer repeat themselves. - Auto attendant built into the app. LinkedPhone is, as far as we know, the only app that builds a full auto attendant (virtual receptionist) directly into the mobile and web experience. You can design and customize a professional, multi-level phone menu for your specific business yourself, in minutes, with no IT and no hardware. - A live AI receptionist included. Lisa answers calls, holds real conversations, answers questions, captures leads, transfers calls, and writes up every call, working alongside your team around the clock. - One honest price. Every feature is included in every plan. No locked features, no premium tiers, no add-ons, no upgrade nags, no constant upsells, and no long-term contracts. LinkedPhone is positioned as an all-in-one tool for solo professionals and growing teams, focused on team collaboration, shared context, and AI-powered call handling through Lisa. Key competitive advantages: - No locked features, no hidden fees, no upgrades required — one simple plan with everything included - Most competitors charge extra for team features, call recording, auto attendant, or AI capabilities - Most competitors have limited team collaboration features or require expensive plan upgrades for basic features - Consumer-oriented options may not be suitable for businesses or teams and may get blocked when used for business - LinkedPhone includes 24/7 phone, text, and email support (some competitors offer email-only or require plan upgrades for phone support) ## Company: Mission, Vision, and Values ### Company LinkedPhone was built to fundamentally transform the way small businesses connect with customers. The company took experience building Fortune 500 phone systems and put it to work for small businesses. LinkedPhone began with a mission to foster connection, trust, and loyalty between small businesses and their customers, with one simple and affordable communications tool. LinkedPhone helps businesses run smarter with pro features like smart call routing, customer-service tickets, task management, AI-powered call notes and reply suggestions, and automated texting. LinkedPhone is built around one principle: simplicity that empowers growth. We saw how complex phone systems held people back, and we set out to change that. We took our experience building Fortune 500 phone systems — including Apple, IBM, Kaiser Permanente, and Express Scripts — and put it to work for small businesses. We stand against locked features, upgrade nags, constant upsells, and long-term contracts. With LinkedPhone, all features are included in every plan for one honest price. ### Mission Foster connection, trust, and loyalty between small businesses and customers with one simple and affordable communications tool. ### Vision Exceptional customer communications within the reach of every business. ### Value Proposition - Simple: Set up a professional business phone system in minutes. No tech experience required. - Affordable: All features included in every plan — one honest price, no locked features, no upgrade nags, no constant upsells, no long-term contracts. - Mobile: Work in different locations or on the go, with no friction between businesses and customers. ### Positioning - Tag Line: Let Freedom Ring - Slogan: Customer Conversations. All in One Place. ### Impact Our impact in numbers: - 50,000+ small businesses served. - 99.95% system uptime. - 50+ industries served. - $19.99/month base plan, with all features included, providing substantial value vs. traditional business phone systems. ## Plans and Pricing Page: https://www.linkedphone.com/pricing/ Headline: Explore our plans and features. No complexity. No confusion. Just straightforward plans built for real small business needs. LinkedPhone believes in simple, honest pricing with no locked features, no nagging upsells, and no complexity. Every plan includes full access for everyone. Pricing structure: - Local business number: $19.99/month, includes 1 user. - Toll-free business number: $29.99/month, includes 1 user. - Additional team members: $5.00/month per user. Add as many as you like. - Cancel anytime, with no hidden fees, no contracts, no upsell, and no surprises. What you see is what you get. No locked features, no premium tiers, just full access for everyone. Every feature area, including calling, unified messaging, Auto Attendant, tickets, AI and automation, and mobility, is included in every plan. LinkedPhone provides substantial value over traditional business phone systems which typically cost $80–120+/user/mo (standard license $25–45, AI receptionist +$200/mo add-on, AI call summaries +$15–30/mo, shared unified inboxes +$10–20/mo, business messaging ~$10/mo). ## What's Included in Every Plan - Unlimited business talk & text (subject to Acceptable Use Policy) - Local or toll-free business number (U.S. or Canada) - Free number porting - Multiple numbers managed in one account - Shared business number for teams - Mobile app (iOS & Android) - LinkedPhone Web access (desktop/laptop) - Conversations synced across all devices - VoIP/SIP desk phone compatibility - Video Calls (up to 5 participants, web) - Conference Calls (web) - International calling (rates apply) - Business Caller ID - Ultimate Privacy (personal number never revealed) - Auto Attendant (virtual receptionist) - Call routing, ring order, departments, extensions, company directory - Live call transfer between team members - Call recording + transcripts - Voicemail with audio, text transcript, and email delivery - Business Hours & After Hours handling - Hold music and call queuing - Unified shared inbox - Built-in contacts (import and share with your team) - Business texting (photos, files, group chat, broadcasts) - Peer-to-peer team messaging - Quick Texts (saved replies) - Business text signature - Missed call, new text, and after-hours auto-replies - Scheduled Messaging - AI Call Summaries - AI reply suggestions - AI Tone Analysis - Lisa AI Agent (Answer Questions, Lead Capture, Call Transfer, Summaries, Transcripts, Follow-Up Actions) - Lisa Knowledge Management (FAQs, Links, Files) - Teach Lisa conversational setup - Tickets (customer service & internal tasks) - Team availability status (Busy/Offline) - Distinct business notifications for calls, texts, and voicemail - Custom ring tones and text tones - Call screening and number blocking - Text to Natural Voice greetings - Analytics and call insights - Dark mode - 24/7 phone, text, and email support ## Getting Started LinkedPhone sets up in minutes, right from your phone, with no paperwork and no hardware: - Customers choose a new business number (local or toll-free) or port an existing business number. - Customers can add team members so multiple people can share the same business number and collaborate on calls, texts, and tickets. - Customers can configure business hours, greetings, phone menus, routing, and after-hours handling. - Mobile number verification is required to confirm ownership and ensure proper call routing. - Customers can set status such as Busy or Offline when not available. - Dark mode is available in the app and web interface. A professional business line is ready in minutes, and a multi-level auto attendant can be configured in under 10 minutes. Mobile number verification is required to confirm you own the number and to make sure calls route properly to your device. LinkedPhone works on the devices you already have: mobile phones (iOS and Android), tablets, computers, laptops, VoIP desk phones, SIP devices, and landlines. ## Lisa, the Live AI Receptionist Lisa is LinkedPhone's live AI receptionist. She has real conversations with callers, answers common questions, understands what each caller needs, transfers them to the right person or team, and creates call summaries, transcripts, and follow-up details for your team. Lisa helps your business stay responsive without increasing headcount, and she feels less like software and more like a trained teammate who never sleeps. Why a business needs Lisa: - No missed opportunities. Lisa handles incoming calls even when you are busy or closed. - Quick, clear answers. Lisa answers common questions about your business, like a human. - Teamwork simplified. Follow-ups and teamwork are made simple with call transcripts and tickets. The receptionist who never sleeps. Lisa greets and guides customers to the next right step, transfers calls intelligently to the right team member, and captures call and contact details through transcripts so your team stays in the loop. AI, more human than ever. Lisa engages like a human, with contextual and emotional awareness, gets smarter with every customer interaction, and tracks and boosts performance with real-time metrics. ### Call Handling and Involvement Levels You decide how involved Lisa is: - All incoming calls. Lisa answers every call and handles the first layer of customer communication directly. - Missed calls only. Lisa responds only when a call is missed, acting as a fallback assistant when no one picks up. - Off. Lisa is turned off, and incoming and missed calls are handled normally without AI involvement. This gives businesses flexible control over how Lisa fits into their workflow. ### Lisa's Jobs Lisa is organized around jobs, so her capabilities are easy to understand. Each job represents a specific thing Lisa can do for the business. Answer questions. Lisa uses a business knowledge base to respond accurately and consistently to customer questions about products, services, policies, and more, without requiring human intervention. This is ideal for callers who need quick answers, business information after hours, or consistent information that matches the business's source of truth. Capture leads. Lisa collects structured details from callers when the full request cannot be resolved immediately. Default capture fields include name, reason for calling, preferred callback time, preferred team member, and other. Businesses can add custom fields to capture qualification data such as budget, service type, project urgency, preferred location, product interest, or any other business-specific intake field. Transfer calls. Lisa can route calls intelligently based on the business setup, acting as an active call dispatcher. Capabilities include: - Business-hours routing. Lisa knows when the team should receive calls and when fallback behavior should apply. - Auto transfer. When unsure, Lisa can automatically transfer calls instead of holding the conversation too long. - Backup team. A fallback destination when a primary route is unavailable or no exact match is found. - Ring groups. Lisa can route calls to structured groups (for example, Customer Support, Sales Team, Backup Team), each with their own members, settings, and routing behavior. - Ring order. Sequential (one by one), simultaneous (everyone at once), or round robin (evenly distributed). - Missed-call text-back. Each ring group can enable automatic, personalized SMS replies for missed calls, using customizable templates. Lisa can transfer a call to an entire team or to a single person, simply by stating the team member's name or extension. For example, you can set up a single-member Ring Group called Billing so a colleague who handles billing receives all billing calls. Schedule appointments (coming soon). When available, Lisa will understand scheduling intent, check availability, and support full appointment booking directly from conversations. ### Knowledge Lisa's knowledge is the foundation underneath all of her jobs. Knowledge includes business FAQs, links, files and documents, and other business information. It powers Lisa's ability to answer questions, guide lead capture, support call handling, and build confidence. You can add knowledge manually or through the Teach Lisa chat. Lisa learns continuously and uses knowledge consistently across all conversations. The more she does, the better she gets. ### Teach Lisa Chat Setup is a conversational experience, not a configuration form. In the Teach Lisa chat, you can add business information, answer Lisa's questions to fill gaps, refine what Lisa should know, define how Lisa should behave, and add more information over time. As Lisa collects and understands more information, she builds confidence. Once Lisa reaches full confidence, the system asks for confirmation and then makes Lisa live based on the chosen involvement level. Setup is guided, confidence is visible, and activation is deliberate, so you remain in control. ### Lisa Profile Page The profile page is the main home for Lisa. It includes a greeting animation and live status box, quick actions to manage Lisa, change her involvement level, test Lisa, or customize her personality, and performance stats such as calls handled, leads captured, total responses, routed or transferred calls, and other usage metrics. ### Call Intelligence: Summaries, Transcripts, and Follow-Up Every call Lisa handles is automatically turned into a structured call record: - AI call summary. A polished summary including the reason for calling, bullet-point discussion points, what Lisa understood, information collected, the outcome, and next steps. - Conversation path. A breadcrumb-style view showing how the call flowed (for example, Start, Lisa Answered, Transferred, Resolved). - Follow-up actions. Structured next steps including captured contact info, confirmed intent, callback timing, appointment needs, and ticket creation. Actions can be suggested automatically, reviewed, edited, and turned into tasks. - Full transcript. A complete transcript of the call showing who said what, so your team can review deeply alongside the summary. This applies to all call types: missed calls, incoming calls, and calls Lisa handles when fully enabled. ### Performance Insights Lisa provides visible metrics to show how she is helping the business, including calls handled, leads captured, total responses, and routed calls. Future metrics may include appointment success rate, missed-call recovery rate, routing effectiveness, customer satisfaction trends, and returning-customer interactions. ### Why Lisa Lisa brings together fast response time, clear setup, flexible call involvement, intelligent routing, lead capture, knowledge-based answering, structured summaries, full transcripts, follow-up action generation, and continuous learning. She is easy to understand, easy to configure, and useful from the very beginning. ### What's Coming for Lisa Lisa is designed to grow with the business. Coming soon: appointment booking, more advanced routing behavior, multi-channel communication, advanced analytics and insights, CRM integration, and custom voice selection with language support. ### Lisa FAQs **What is Lisa?** Lisa is LinkedPhone's live AI receptionist. She answers calls, responds to common questions, captures lead details, transfers calls, and helps your team follow up. **Which calls will Lisa pick up?** You decide which calls Lisa picks up. Lisa can answer all incoming calls, only missed calls, or no calls at all. **How does Lisa know what to say?** Lisa learns from the business information you share with her, like FAQs, website links, images, and documents. You can set up Lisa and update what she knows anytime, just by chatting with her. **Does Lisa get better over time?** Yes. Lisa learns from the context of every customer interaction to improve over time. The more she does, the better she gets. **How does Lisa know who to transfer calls to?** Lisa routes calls based on the customer inquiry and context. For example, if a caller has an account or billing question, Lisa understands that customer service is the right team to handle the call. You decide which team or team members (what we call Ring Group Names) should receive which type of calls while setting up Lisa. **Can Lisa transfer calls to an individual team member?** Yes. Calls can be transferred by simply stating the team member's name or extension. For example, you can set up a single-member Ring Group called Billing so that your colleague, who handles billing and related inquiries, receives all billing calls. **Can Lisa transfer calls to my team?** Yes. Lisa can transfer calls to a person or to an entire team based on your routing setup. **What happens after a call?** Lisa creates a call record with a summary, transcript, and follow-up details, so your team knows what happened and what to do next. **Can I turn Lisa off?** Yes. Enabling Lisa is completely optional. **Can Lisa book appointments?** Appointment scheduling is coming soon. ## General and Company FAQs Page: https://www.linkedphone.com/ **What is LinkedPhone?** LinkedPhone is an all-in-one business phone system for small businesses and professional services, whether you are working solo or with a team. Get a dedicated business number for calls, texts, voicemail, AI tools, and team collaboration, using the devices you already have. Our mission is to foster connection, trust, and loyalty between your business and your customers, with one simple, affordable, and mobile communications tool. **How does LinkedPhone work?** LinkedPhone gives your business a dedicated business number that works on the devices you already use. A few key ways our service helps you grow: Auto Attendant and business-hours setup, AI call summaries and voicemail transcripts, call recording and call transfers, customer-service tickets and easy task management, a unified inbox that keeps all customer interactions in one tidy place, a second-number mobile app to separate your business and personal communications, and Lisa, your live AI receptionist who never sleeps. **Who is LinkedPhone for?** LinkedPhone is ideal for small businesses and professional services, whether you are working solo or with a team. It is an all-in-one phone system without the hassle, contracts, or high cost of traditional phone systems. A small sampling of our customers: - Teams: sales, real estate, startups, branch offices, remote workers. - Professional services: accountants, CPAs, financial professionals, tax preparers, lawyers, medical professionals, notaries public, media professionals. - Wellness services: trainers, therapists, midwives. - Home and field services: landscaping, pool cleaners, housekeeping, painters, plumbers, construction management, property managers. - Transportation and logistics: taxi services, delivery services, trucking companies, logistics. - Retail and local business: hair salons, restaurants, retail shops, travel agencies, beauty services, gyms, learning centers. - Freelancers and creators: writers, social media influencers, SEO professionals, agents, educators, translators, tutors, marketing professionals. **Can team members really share the same business number?** Yes. With LinkedPhone, they can. Our unified inbox keeps all customer interactions in one place so one team member can pick up where another left off, answering calls, replying to texts, and resolving customer-service tickets. **Can my business or team have more than one business phone number?** Yes. You can add as many additional phone numbers as you need. **Can I transfer calls to specific team members? Can I create departments?** Yes. LinkedPhone can be customized to work for your specific business needs. Calls can be routed based on an employee's name, extension, department, or ring group. **What makes LinkedPhone different?** LinkedPhone is more than just a second phone number. It is a complete customer communications platform built for small businesses and professional services, whether you are working solo or with a team. What sets us apart: all features are included with each plan for one honest price, LinkedPhone is designed by a small business for small businesses, we offer the only mobile app that empowers full control of your business phone system, a professional Auto Attendant, AI call summaries and voicemail transcripts, ticket management plus a unified inbox for easy team collaboration, and seamless use across your existing mobile phone, computer, and team devices. **Is LinkedPhone easy to set up if I'm not tech-savvy?** Yes. Get your business number up and running in three simple steps. Step 1: choose a new business number or port your existing one. Step 2: add your team members. Step 3: personalize to match your business needs. There are no contracts, and all of our professional business features are included with every plan. **Do I need to buy special equipment or a second phone?** Not at all. LinkedPhone works with the devices you and your team members already have. Work flexibly from anywhere, on any device. **Which devices can I link my business number to?** LinkedPhone is compatible with most devices, including mobile phones (iOS and Android), tablets, computers, laptops, VoIP desk phones, SIP devices, and landlines. **Do you have a mobile app?** Yes. You can use the LinkedPhone app on your existing mobile phone, so your business and personal communications stay separate without having to carry two phones. **I already have a business number with another provider. Can I keep it?** Yes. If you would like to port your existing business number into LinkedPhone, visit our number porting page. **What is Lisa?** Lisa is LinkedPhone's live AI receptionist. Lisa can have real conversations with callers, answer common questions, understand what they need, transfer them to the right person or team, and create call summaries, transcripts, and follow-up details for your team. ## Business Calling Page: https://www.linkedphone.com/product/calling/ Headline: Sound Professional, Stay Reachable, Whether Solo or as a Team. Get up and running in minutes with Business Caller ID, recording, AI call notes, voicemail, routing, and transfers, on any device. Why it works. Answer with confidence and follow up with clarity. - Any device. Call and text from any device, whether mobile, web, or a VoIP phone. Your choice. - Maintain privacy. Caller ID displays your business name and number, so customers know it is you, and your personal number stays private. - Go solo or go team. Add team members to collaborate on calls, texts, and tickets. A business presence customers recognize. Display your business name and number as your caller ID. Add team members and departments so calls are routed to the right place. Save contacts so you can quickly call, text, or create customer-service tickets. Talk and text on your terms. Talk and text on your mobile phone or computer and work from anywhere. Set business hours so calls do not interrupt your personal time. Transfer calls to a team member so customers get the help they need. Read your voicemail and call notes. Record calls so you capture every detail and serve customers better. Review AI call summaries so you never miss a follow-up. Get voicemail transcripts and audio delivered to your inbox for quick review. ### Calling FAQs **How does LinkedPhone help my business sound more professional?** LinkedPhone is an all-in-one business phone system for small businesses and professional services, whether you are working solo or with a team. It helps with Business Caller ID so you can talk and text from your business number, business hours so you control when you receive calls, easy call transferring to team members, and call recording, voicemail, transcripts, and AI call summaries. Our mission is to foster connection, trust, and loyalty between your business and your customers. **If I call and text from my cell phone, what will show up as Caller ID?** Your business name and number will show up as the caller ID when you call and text your customers. The LinkedPhone mobile app adds a dedicated business number so your personal number stays private. **Can I port my existing business number to LinkedPhone?** Yes. If you would like to port your existing business number into LinkedPhone, visit our number porting page. **Can I set business hours so calls don't interrupt my personal time?** Yes. You can set hours so business calls do not interrupt your personal time. **How many minutes are included with my plan?** As long as you are using LinkedPhone to run your business, we will not count minutes. Your minutes are generally unlimited and are subject to our Acceptable Use Policy. **Can I make and receive business calls on any device?** Yes. LinkedPhone is compatible with most devices, including mobile phones (iOS and Android), tablets, computers, laptops, VoIP desk phones, SIP devices, and landlines. **Can I record business calls?** Yes. Call recording is available, which can help you capture important details from customer conversations and follow up more accurately. You must follow federal, state, and local laws when recording calls. **Do you provide transcripts for call recordings and voicemail?** Yes. LinkedPhone automatically transcribes calls and voicemail recordings so you can read them on the go. **Can you summarize key highlights during my calls?** Yes. When call recording is enabled, our AI can analyze calls to provide concise bullet points of takeaways and follow-ups. You must follow federal, state, and local laws when recording calls. **Can I transfer a live call to a teammate?** Yes. LinkedPhone lets you transfer calls so customers can reach the right team member when needed. **Can multiple team members share the same business number?** Yes. Team members can collaborate to make outbound calls from the same business number and pick up customer calls, even when on the go or working from different locations. **Can my business or team have more than one business phone number?** Yes. You can add as many additional phone numbers as you need. **What happens if I miss a call?** You can handle missed calls any way you like. Send them to voicemail, trigger an automatic text letting the caller know you will get back to them, or use Lisa, your live AI receptionist, to pick up the call and capture details. **Can I see call history?** Yes. You can see all calls in a dedicated call-history screen or in the context of customer interactions in your inbox. **Can I make international calls?** At this time, you may receive international calls and texts, but you cannot place international calls or send texts from your business number. ## Unified Inbox and Business Messaging Page: https://www.linkedphone.com/product/messaging/ Headline: The Inbox That Tells the Whole Story. Handle calls, texts, voicemail, and tickets in one shared inbox, so you always have the full context. Why it works. One place, one story, no missed context. - No switching. No more switching between apps or screens to get the context you need. - One timeline. See a single timeline of calls, texts, voicemail, and tickets. - Respond as one team. See who interacted with a customer, how, and when. All-in-one messaging. Send text messages, images, and attachments. Schedule messages to send later. Add a business text signature. Simple tools for responding quickly. Better response times mean more business. Auto-send texts when you miss calls or messages. Create, save, and reuse Quick Texts to reply with a tap. Preview AI reply suggestions based on the context of your chat. Shared number, shared context. Enhance teamwork by sharing the workload. See a timeline of text messages, calls, voicemail, and tickets in one feed. See the full context of your team's interactions with customers. Access call recordings and AI call summaries in context. ### Messaging FAQs **What is a Unified Inbox?** A Unified Inbox helps your team collaborate seamlessly by keeping all business interactions, texts, calls, transcripts, recordings, AI summaries, voicemail, and tickets, all in one place, so you always have the full context before replying. This way, you can quickly understand what happened and what needs to happen next. **Can I see a timeline for how my business has interacted with a customer?** Yes. Every interaction lives in a single customer timeline so any team member always has full context before they reply or pick up the phone. It helps prevent missed context, duplicate replies, and customers having to repeat themselves. **Can I text from my cell phone or computer?** Yes. Use the mobile app, the web app, or both. Your inbox stays in sync across every device automatically. **Will texts come from my personal number?** Never. Messages are sent and received through your business number, so your personal number stays private, even when you are texting from your personal phone. **Can my team text from the same business number?** Yes. Everyone works from the same shared inbox, so any team member can pick up a conversation, see who replied and when, and respond as one coordinated team behind the scenes. **Do my customers need to download LinkedPhone to text with me?** No. Your customers receive normal text messages on their phone like they always do. **Can I send attachments?** Yes. You can send attachments of up to 15 MB and videos of up to 25 MB. **Do you support group messages?** Yes. Group messages and broadcast messages are supported and are limited to 5 participants. **What are broadcast messages?** Broadcast messages let you send a single text to multiple recipients separately. This way, you do not have to copy and paste the same message to different recipients. **Can I save replies that I use frequently?** Yes. Create Quick Texts for things like hours, pricing, directions, or "we'll get back to you soon" messages. Send them with a single tap, a big time-saver for repetitive questions. **What are AI Reply Suggestions?** LinkedPhone's AI can review the context of your conversation and suggest a reply so you can respond faster. You have the option to rewrite them, refresh results, or change the tone. You are always in control, so nothing goes out without your tap. **Can I auto-reply to missed calls or schedule a text to send later?** Yes. Turn on auto-texts that fire automatically when you miss a call so customers are not left in the cold. You can also schedule a text to send later, which is helpful for appointment reminders, follow-ups, estimates, check-ins, and after-hours responses. **Do I need special registration to text customers?** U.S. business texting requires a one-time 10DLC registration, an industry compliance step to mitigate fraud and spam. We walk you through the process so you get approved quickly and are ready to text. **Is text messaging included in my plan?** Yes. Business text messaging is included with all LinkedPhone plans. ## Auto Attendant Page: https://www.linkedphone.com/product/auto-attendant/ Headline: Auto Attendant, Professional Polish for Small Businesses. Professional greetings, smart call routing, and after-hours voicemail, with no extra equipment. Why it works. Automatically handle calls like a live receptionist. - Simple call menus. Call menus and greetings simplified for small businesses. - Smart routing. Automatically send callers to the right person or department, every time. - AI summaries. Record calls and skim AI bullet points so you never miss a follow-up. Business hours. Auto Attendant works when you are working and when you are not. Set business hours so phones do not ring during personal time. Handle after-hours calls by sending them to voicemail or a teammate. See at a glance which after-hours calls and texts are marked with a moon icon. Call menu options. Greet customers and help them reach the right person. For example, press 1 for hours, 2 for sales, 3 for support. Choose how calls ring: simultaneously, sequentially, or round robin. Auto-play informational messages for hours, location, promotions, and events. Voicemail and control. Create as many voicemail boxes as you need. Decide which team members are allowed to receive calls. Add, edit, or remove menu options as things change. Queue and hold music help manage callers when the team is busy. ### Auto Attendant FAQs **What is Auto Attendant?** LinkedPhone's Auto Attendant gives small businesses a professional phone menu that is simple to set up and easy to use. Welcome callers ("Thank you for calling LinkedPhone. Please choose from one of the following options."), transfer callers to the right person or team ("Press 1 for sales"), play recorded information ("Press 2 for store hours"), transfer to voicemail ("Press 3 to leave a voicemail"), and access a team directory ("Press 4 to dial by name or extension"). Auto Attendant helps small businesses look professional and gets callers to the right person or department seamlessly. **Does Auto Attendant cost extra?** There is no extra cost. Our simple pricing means no locked features, contracts, upsells, or surprises. **Do I need IT support or special equipment?** Not at all. You can set up Auto Attendant yourself in the app or on the web. Most small businesses are up and running in under 10 minutes. Auto Attendant gives you receptionist-style call handling without the cost of a full-time front desk. **Can I set business hours?** Yes. Business hours determine when you and your team are available to take calls. When your business is closed, calls are forwarded to after-hours voicemail by default. You can customize these settings anytime. **What happens when someone calls after business hours?** After-hours calls can be automatically sent to after-hours voicemail, or routed to a specific teammate, like an after-hours operator. Missed after-hours calls and texts are flagged with a moon icon so nothing falls through the cracks. **Can I change my phone menu at any time?** Yes. You can add, edit, or remove call menu options as your business changes. Just make sure your welcome greeting matches the current menu so callers always know which option to press. **If I'm routing calls to team members, how will their phones ring?** You can control ring behavior for routed calls as you wish. Simultaneous: all phones ring at the same time until someone picks up. Sequential: phones ring one by one in the order you choose. Round robin: phones ring one at a time to evenly distribute calls based on previous call activity. **Does Auto Attendant work for teams in different locations?** Yes. LinkedPhone is built for mobile and remote teams, so teammates can handle business calls from mobile phones, computers, compatible VoIP and SIP desk phones, and landlines. **Can I have separate voicemail boxes for different departments or team members?** Yes. You can create as many voicemail boxes as your business needs, one for sales, one for support, one for billing, and so on. **Can I create submenus?** Yes. You can build branching submenus so callers drill down to exactly the right person or department, just like enterprise phone systems. For example, press 2 for Support, then press 1 for Billing. **Is Auto Attendant right for solo business owners too?** Yes. Solo owners can use Auto Attendant to sound more established, protect personal time with business hours, send common questions to recorded messages, and route important calls directly to themselves. **How is LinkedPhone different from just forwarding calls to my cell phone?** Simple call forwarding sends every call to one number with no greeting, no menu, no routing logic, no team members, and no separation from personal calls. LinkedPhone's Auto Attendant greets callers professionally, lets them self-direct to the right person or information, and gives you full visibility into every call, all while using your personal mobile phone. **Can I turn Auto Attendant off?** Yes. In that case, you can set an optional Welcome Message to greet callers and then ring all team members or only those you select. For example, "Thank you for calling LinkedPhone. Please hold while we connect your call." After hours, calls go to your after-hours voicemail box. **Can I keep my existing business phone number?** Yes. If you would like to port your existing business number into LinkedPhone, visit our number porting page. **Can I use Auto Attendant with a local or toll-free business number?** Yes. LinkedPhone supports local and toll-free number options, so Auto Attendant can answer calls on the type of business number that best fits your brand. **Can LinkedPhone help me follow up after calls?** Yes. LinkedPhone includes call recording and AI call summaries, so you can skim key points and avoid missing important follow-ups after customer conversations. **What's the difference between Auto Attendant and Lisa?** Auto Attendant is a professional call menu that greets callers and routes them based on the option they choose, such as "Press 1 for Sales" or "Press 2 for Support." Lisa is LinkedPhone's live AI receptionist who never sleeps. Instead of relying on call menu options, Lisa can have real conversations with callers, answer common questions, understand what they need, transfer them to the right person or team, and create call summaries, transcripts, and follow-up details for your team. ## Ticket Management Page: https://www.linkedphone.com/product/tickets/ Headline: Ticket Management, Built In. Stay on top of your tickets, to-dos, and customer requests, all without switching apps. Why it works. Stay on top of every ticket and sleep better. - All in one place. Fully integrated ticket management, with no switching between apps, notes, or spreadsheets. - End-to-end tracking. Track sales cycles, customer journeys, service requests, and resolutions in one place. - Clear ownership. Assign tickets to team members, collaborate, share comments, and attach files. Manage tickets without leaving the app. Create tickets so you never forget what needs to get done. Set priority levels to focus on what matters most. Update a ticket's status to keep work on track, put it on hold, or close it when complete. Collaborative workflows. Assign tickets to yourself or a team member for ownership and accountability. Add comments, notes, and documents to any ticket for seamless collaboration. View tickets alongside calls, texts, and voicemail to get the full context. Never miss what needs action. Stay informed with alerts for business calls, messages, and voicemail. Customize your alert preferences directly in the app. Catch issues early so customers are not left waiting. Every ticket is connected to a customer contact, so handoffs do not depend on memory. ### Tickets FAQs **What is a LinkedPhone Ticket?** A Ticket is a simple way to track a customer issue, request, or follow-up so it does not get buried in your inbox. Each ticket stays connected to the customer's full history of calls, texts, and voicemail, so you always have context. Instead of relying on memory or scattered notes, you and your team can see what needs action. **What can I use tickets for?** You can use tickets for customer-service requests, sales follow-ups, missed-call follow-ups, estimates, billing questions, appointment-related tasks, order issues, and anything that needs ownership and follow-through. **Are tickets useful if I'm a solo business owner?** Yes. When you are running the whole show by yourself, dropped balls are expensive. Tickets give you one reliable place to capture every client request, follow-up, and to-do, so you are not depending on sticky notes, memory, or a cluttered inbox to keep customers happy. **Can I assign tickets to a team member?** Yes. Tickets can be assigned to specific team members, so there is always a clear owner. This helps prevent duplicate work, missed follow-ups, and "I thought someone else had it" moments, improving accountability and reducing confusion. **Can my team collaborate on a ticket?** Yes. Team members can collaborate on tickets by adding comments, notes, and documents, making it easier to work together and resolve customer issues faster. **Can I assign a priority level to tickets?** Yes. You can assign a High, Medium, or Low priority to tickets to help you prioritize your time and tasks. **Can I update the status of a ticket?** Yes. You can update the status of any ticket to New, In Progress, On Hold, or Closed. **Can I add notes or attach files to tickets?** Absolutely. You and your team members can collaborate on tickets by adding comments, notes, documents, files, and images, making it easy to keep everything related to a request in one place. **Are tickets visible within a customer's conversation history?** Yes. Tickets are designed to stay connected to the customer context, so your team can track follow-ups alongside the conversation history. That makes it easier to pick up where someone else left off. **Can I track a customer's full journey from first contact to resolution?** Yes. Tickets let you follow the entire arc, from sales cycles and service requests to final resolutions, all in one place, so you have a complete view of each customer relationship. **What happens if I delete a contact with an open ticket?** Deleting a contact permanently removes any tickets associated with that contact. It is worth confirming before you delete anyone with open tickets. **Do I need separate help desk software like Zendesk or Freshdesk?** Not at all. Ticketing is built directly into LinkedPhone, so you can track and resolve customer requests in the same app where your calls, texts, and voicemail already live. No extra subscription, no jumping between apps, and no syncing headaches. **Can I manage tickets from my phone?** Yes. LinkedPhone is designed for mobile-first businesses, so you can manage tickets from your mobile phone or computer. **How are tickets different from notes or reminders?** Notes are easy to forget, and reminders often lack context. Tickets give every client request a clear owner, status, priority, and conversation history, so your team knows what happened, who is responsible, and what still needs to be done. **Can I do other things with tickets in addition to customer support?** Yes. Tickets are a flexible tool to help you stay on top of your business. Coming soon, you will be able to use tickets for personal to-do lists, follow-ups, and internal business projects that are not attached to a specific customer. **Do I have to pay extra for Tickets?** There is no extra cost. Our simple pricing means no locked features, contracts, upsells, or surprises. The Tickets feature was built from the ground up to help small businesses access modern communication features without complicated enterprise software or expensive add-ons. ## AI and Automation Page: https://www.linkedphone.com/product/ai-automation/ Headline: Streamline Busywork with LinkedPhone AI. Focus on people, not paperwork. Record calls and get easy-to-read AI summaries. Get AI-suggested text replies based on your chat. Why it works. Get things done without lifting a finger. - AI notes. Skip the notepad. LinkedPhone AI takes notes during calls for easier follow-up. - Better decisions. Make smarter, more informed decisions with the context you need. - Auto-replies. Automatically reply to missed calls and incoming texts. Call recordings you can read. Play call and voicemail recordings whenever you need them. Review AI-generated bullet points with key takeaways from customer calls. Get insights from AI tone analysis to understand call sentiment. Text messaging on autopilot. Get context-aware AI reply suggestions you can edit before sending. Automatically send a text when you miss a customer's call. Automatically reply to new incoming texts. Faster replies, still your voice. Preview AI reply suggestions based on the chat context. Edit before sending so it stays true to your tone. Keep answers consistent and spend less time rewriting the same response. ### AI and Automation FAQs **What can LinkedPhone's AI do for my business?** LinkedPhone AI simplifies your calls and texts by handling the busywork: quick call summaries with key takeaways and follow-ups, helpful text reply suggestions to save typing time, helpful automations to reduce customer wait times, and less time spent taking notes or searching old conversations. You get the context you need faster, while staying in control of what gets sent to customers. **How much time can LinkedPhone AI really save me?** Customers report saving around 5 to 6 hours of busywork every week, and responding to up to 50% more inquiries using AI-suggested replies and Quick Texts. Instead of scribbling notes or rewriting the same texts, you let the AI handle the repetitive parts. **What is Lisa?** Lisa is LinkedPhone's live AI receptionist who never sleeps. Lisa can have real conversations with callers, answer common questions, understand what they need, transfer them to the right person or team, and create call summaries, transcripts, and follow-up details for your team. **How does LinkedPhone AI help with calls?** LinkedPhone uses AI to assist with everyday customer conversations so your team can spend less time on repetitive work and more time helping customers. It takes notes during calls, writes out your voicemail messages, suggests how to reply to customers, automatically sends texts for missed calls and messages, recommends follow-ups so you do not fall behind, and includes Lisa, a live AI receptionist who answers calls and has real conversations with your customers. Everything works directly inside LinkedPhone, so there is no need for separate AI tools, switching between apps, or complicated workflows. **What are AI call summaries?** AI call summaries turn recorded customer calls into easy-to-read notes with key points, takeaways, and follow-ups. No more replaying calls or scribbling notes. Your team reviews the key points in seconds and stays on the same page about what is next. **Can LinkedPhone AI help me remember customer follow-ups?** Yes. AI summaries help capture important details from customer conversations so you can spot follow-ups, questions, requests, and next steps more easily. This is especially useful when you are taking calls while working, driving between jobs, or managing multiple customers. **Do I need call recording turned on for AI call summaries?** Yes. Call recording must be enabled for LinkedPhone AI to summarize the phone conversations. You must follow federal, state, and local laws when recording calls. **Can I still listen to the original call recording?** Yes. You can record calls and play call and voicemail recordings when needed, then use the AI-generated notes to review the key moments. **Does LinkedPhone AI analyze how a caller is feeling?** Yes. LinkedPhone AI provides tone analysis to help you better understand the sentiment of customer calls. This can help you identify satisfied customers, frustrated callers, or conversations that may need extra attention. **Can your AI help me draft text replies to my customers?** Yes. AI reply suggestions help your team respond to customer messages faster by generating draft responses based on the context. You can edit, rewrite, refresh, or adjust the tone before sending anything, so you always stay in full control. **Do suggested replies sound robotic?** Not at all. LinkedPhone's AI reply suggestions sound natural and human. They are designed as editable drafts, so your team can move faster without sounding rushed, generic, or off-brand. **Can LinkedPhone automatically respond to missed calls?** Yes. LinkedPhone AI can automatically send a text when you miss a customer call so you stay responsive even when you cannot pick up. This is especially helpful for appointment requests, after-hours calls, and busy teams handling multiple conversations at once. **Can LinkedPhone automatically reply to incoming texts?** Yes. LinkedPhone AI can automatically respond to new incoming texts, helping your business acknowledge customers faster and reduce repetitive manual replies. **What are Quick Texts?** Quick Texts are pre-written messages you save once and reuse with a tap, so you are not typing the same responses again and again. Use them for things like confirmations, hours, pricing, special events, or directions. **Is LinkedPhone AI meant to replace my team?** No. LinkedPhone AI is designed to complement your team, not replace human conversations. The goal is to reduce repetitive work, speed up responses, and help your team stay organized while still keeping the personal touch customers expect from your small business, even when you are on the go. **Is LinkedPhone AI useful for solo business owners?** Yes. Solo business owners can use LinkedPhone AI to capture call details, respond faster, and stay organized without needing an assistant or extra admin help. **Is LinkedPhone AI useful for teams?** Yes. Teams can use AI summaries and call context to stay aligned after customer conversations. When everyone can quickly see what happened, in full context, it is easier to follow up, avoid repeat questions and duplicative work, and keep work moving forward. **Do I need separate AI software or integrations?** No. LinkedPhone combines business calling, messaging, tickets, collaboration, Auto Attendant, and AI-powered automation into one simple customer communications platform. **Is LinkedPhone AI complicated to set up?** Not at all. LinkedPhone is built for small businesses that need simple, practical tools. LinkedPhone AI works inside your business phone system, so you can use it alongside calling, texting, voicemail, contacts, and your shared customer history. **Do I have to pay extra for LinkedPhone AI?** There is no extra cost. Our simple pricing means no locked features, contracts, upsells, or surprises. Our AI features were built from the ground up to be available in every LinkedPhone plan, so small businesses get modern communication tools without complicated enterprise software, IT staff, or expensive add-ons. ## Work Anywhere (Mobility) Page: https://www.linkedphone.com/product/mobility/ Headline: LinkedPhone Works Where You Work. Run your business from anywhere. Call, text, and manage tickets seamlessly across your phone or laptop. Why it works. Work from anywhere without missing a beat. - On the road. Stay connected to your business with the mobile app and never miss a call or an opportunity. - At your desk. Seamlessly transition to your laptop or computer and continue where you left off. - With a team. Local and remote teams can work on any device, share the workload, and stay in the loop. One business number shared across your devices. Answer on your phone and follow up on your laptop without losing momentum. The mobile app and LinkedPhone Web use the same number and the same conversations. Business voicemail includes audio and a transcript that is easy to review on the go. Call recordings, transcripts, and AI summaries are there when you need to catch up fast. Separate your work and personal lives. Run your business and protect your personal time. Separate your business calls, texts, contacts, and voicemail from your personal life. Caller ID shows your business name and number, and your personal number is never revealed. Set business hours so your personal time stays yours. Mobility for the whole team. Team members have full access to the mobile app and LinkedPhone Web. Set up call menu options to automatically route calls to the right team member or department. Transfer live calls to the right team member so customer issues get resolved. ### Mobility FAQs **How can I work anywhere using LinkedPhone?** LinkedPhone is designed to help small businesses work from anywhere using the devices they already have, with a second-number mobile app to separate business and personal communications, Auto Attendant and business-hours setup, AI call summaries and voicemail transcripts, call recording and call transfers, customer-service tickets and easy task management, a unified inbox that keeps all customer interactions in one tidy place, and Lisa, your live AI receptionist who never sleeps. **Can I use LinkedPhone on my personal cell phone?** Yes. The LinkedPhone mobile app adds a dedicated business number so your business and personal communications stay separate. **Will customers see my personal phone number?** Never. Your business name and business number will show up as the caller ID when you call and text your customers. The LinkedPhone mobile app adds a dedicated business number so your personal number stays private, even when using your own mobile phone. **Which devices does LinkedPhone support?** LinkedPhone is compatible with most devices, including mobile phones (iOS and Android), tablets, computers, laptops, VoIP desk phones, SIP devices, and landlines. This flexibility allows teams to work however and wherever they prefer. **Can I switch between my phone and computer?** Yes. LinkedPhone keeps your conversations synced across devices so you can easily move between your mobile phone and desktop without losing context. This is especially useful for remote teams and businesses constantly on the move. **Can remote team members really share the same business number?** Yes. With LinkedPhone, they can. Our unified inbox keeps all customer interactions in one place so one team member can pick up where another left off, answering calls, replying to texts, and resolving customer-service tickets. All team members have access to both the mobile app and LinkedPhone Web. **Do I need to buy special equipment or a second phone?** Not at all. LinkedPhone works with the devices you and your team members already have. Work flexibly from anywhere, on any device. You can get your business phone system running in minutes. **Can I transfer calls to specific team members while on mobile?** Yes. LinkedPhone can be customized to work for your specific business needs. Calls can be routed based on an employee's name, extension, department, or ring group, so customers can quickly reach the right person, even when your team is distributed across locations. **Can I use LinkedPhone for multiple business numbers?** Yes. LinkedPhone supports managing multiple business numbers within the same app, making it easy to handle different businesses, departments, or locations from one place. **Is LinkedPhone good for mobile teams and field workers?** Yes. LinkedPhone is an all-in-one phone system without the hassle, contracts, or high cost of traditional phone systems. It serves teams (sales, real estate, startups, branch offices), professional services (lawyers, accountants, medical professionals), wellness services (trainers, therapists, midwives), home services (plumbers, gardeners, housekeeping), transportation services (taxis, delivery, logistics), retail (salons, restaurants, stores), freelancers (influencers, writers, artists), and more. **Can I control when I receive business calls?** Yes. You can set business hours so business calls do not interrupt your personal time. You can update schedules whenever your availability changes. **What happens if I miss a call?** You can handle missed calls any way you like. Send them to voicemail, trigger an automatic text letting the caller know you will get back to them, or use Lisa, your live AI receptionist, to pick up the call and capture details. ## Phone Numbers LinkedPhone provides local and toll-free business numbers in the United States and Canada. You can choose a new number or port an existing business number to keep your brand. ### Business Phone Numbers LinkedPhone provides dedicated business phone numbers that serve as a distinct line separating company operations from personal matters. A business number builds credibility, streamlines communications with advanced features such as call forwarding, auto attendants, and call analytics, and enables professional, flexible communication from any device. ### Local Phone Numbers - Choose any local phone number in the U.S. or Canada. - Available across all U.S. states and Canadian provinces. - Builds trust and connection with the local community. - Creates an instant connection with familiar area codes. - Improves customer engagement and accessibility. U.S. coverage includes all 50 states, with area codes available for major cities including Los Angeles, New York City, Chicago, Houston, Phoenix, Philadelphia, San Antonio, San Diego, Dallas, San Jose, Austin, Jacksonville, Fort Worth, Columbus, Charlotte, Seattle, Denver, Washington DC, Boston, El Paso, Nashville, Detroit, Portland, Las Vegas, Memphis, Louisville, Baltimore, Milwaukee, Albuquerque, Tucson, Fresno, Sacramento, Atlanta, Kansas City, Mesa, Omaha, Colorado Springs, Raleigh, Arlington, New Orleans, Miami, Oakland, Tulsa, Minneapolis, Cleveland, Wichita, Tampa, Aurora, Honolulu, Anaheim, Santa Ana, St. Louis, Pittsburgh, and Cincinnati, and many more. Canadian coverage includes all provinces and territories, with numbers available in Calgary, Edmonton, Vancouver, Winnipeg, Toronto, Montreal, Ottawa, Hamilton, Mississauga, and Brampton, and more. ### Toll-Free Numbers - Recognizable toll-free numbers help businesses project a professional, national, well-established image. - Customers nationwide can reach the business without long-distance charges. - Available toll-free area codes in the U.S. and Canada: 800, 833, 844, 855, 866, 877, and 888. - Demonstrates commitment to customer support and accessibility. - Boosts customer satisfaction, loyalty, and retention. - Enhances brand perception and builds trust instantly. ### Virtual Phone Numbers - Cloud-based numbers that work on any device, whether a cell phone, computer, or VoIP desk phone. - No on-premises PBX required. - Place and receive calls like any number, routing to apps, teammates, or other phones. - Supports SMS and MMS. - Multiple numbers can be managed in one account, assigned by user, team, location, or use case. - Vanity numbers are available. - Eliminates the need for multiple phone lines or devices, reducing overhead costs. - Scales with business needs, so you can add lines or manage a growing team. ### Number Porting LinkedPhone supports porting in an existing business number, so you can keep your number while moving to LinkedPhone. Benefits include preserving brand continuity, accessing modern features, and simplifying costs. Number porting is free. Porting process: 1. Choose a number. Create a LinkedPhone account with a temporary phone number from our database. 2. Fill the form. Complete a short porting form with the required details. 3. Get started. Your number will be ported and ready in approximately 7 days. During porting, the temporary number is used, your settings remain intact, and the temporary number is replaced with the ported number when complete. Port out. LinkedPhone also supports porting out to another provider. ## Trust, Reliability, and Security LinkedPhone is built for reliability, clarity, and compliance. - Voice quality uses carrier-grade routing and HD audio. - High availability comes from redundant infrastructure and constant monitoring, with 99.95% system uptime. - Security means data encrypted in transit and at rest. - Privacy means clear controls for retention and access, and your personal number is never revealed to customers. ## Competitive Positioning LinkedPhone is positioned as an all-in-one tool for solo professionals and growing teams, focused on team collaboration, shared context, and AI-powered call handling through Lisa. Key competitive advantages: - No locked features, no hidden fees, no upgrades required. One simple, all-inclusive plan. - Some competitors charge extra for team features, call recording, auto attendant, or AI capabilities. - Some competitors have limited team collaboration features or require expensive plan upgrades for basic features. - Consumer-oriented options may not be suitable for businesses or teams and can get blocked when used for business. - LinkedPhone integrates calls, texts, voicemail, and customer-service tickets in a single customer timeline, which standalone calling or texting apps do not. - LinkedPhone builds a full auto attendant directly into the app, so you can customize your business phone system yourself, with no hardware. ## Compliance and Legal - Text message registration. U.S. business texting requires a one-time 10DLC registration, an industry compliance step to mitigate fraud and spam. Register your business number at https://registermynumber.linkedphone.com/#/businessdetails. LinkedPhone walks you through the process. - Call recording. Account admins may enable call recording in Settings. Before enabling it, ensure compliance with all applicable industry, local, state, and federal laws regarding the recording of phone calls, since some jurisdictions require the consent of all parties on the call. - [Privacy Policy](https://www.linkedphone.com/privacy-policy/). - [Acceptable Use Policy](https://www.linkedphone.com/acceptable-use-policy/). - [Terms of Service](https://www.linkedphone.com/terms-of-service/). ## Company and Support - [Homepage](https://www.linkedphone.com/): the LinkedPhone home page. - [About Us](https://www.linkedphone.com/about-us/): mission, vision, and values. - [Contact Us](https://www.linkedphone.com/contact-us/): get in touch. For support, email support@linkedphone.com. For feedback or feature requests, email feedback@linkedphone.com. - [Request a Demo](https://www.linkedphone.com/request-a-demo/): see LinkedPhone in action. - [Blog](https://www.linkedphone.com/blog/): guides and small-business resources. - [Download App](https://www.linkedphone.com/download-app/): get the iOS and Android apps. - [Pricing](https://www.linkedphone.com/pricing/): simple, all-inclusive plans. - [All Features](https://www.linkedphone.com/product/): the complete feature overview and provider comparison. - [Start Free Trial or Sign In](https://app.linkedphone.com/): create an account or log in. Product feature pages: - [Business Calling](https://www.linkedphone.com/product/calling/) - [Unified Inbox and Messaging](https://www.linkedphone.com/product/messaging/) - [Auto Attendant](https://www.linkedphone.com/product/auto-attendant/) - [Ticket Management](https://www.linkedphone.com/product/tickets/) - [AI Automation](https://www.linkedphone.com/product/ai-automation/) - [Work Anywhere](https://www.linkedphone.com/product/mobility/) Phone number pages: - [Business Phone Numbers](https://www.linkedphone.com/business-phone-numbers/) - [Local Phone Numbers](https://www.linkedphone.com/local-phone-numbers/) - [Toll-Free Numbers](https://www.linkedphone.com/toll-free-numbers/) - [Virtual Phone Numbers](https://www.linkedphone.com/virtual-phone-numbers/) - [Port My Number](https://www.linkedphone.com/port-my-number/) --- Product information current as of June 2026. Features and pricing are subject to change.